one net
- one net | for more than 10 employees
- one net express | for less than 10 employees
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one net | one net express | how it works | savings | case studies | your questions and answers
one net express | for less than 10 employees | company features
- incoming call barring | company account administrators can define incoming call barring rules to prevent nuisance calls. Rules can be applied to specific numbers, users, groups of users or indeed the whole company. By default no barring is applied to any user.
- outgoing call barring | outgoing call barring can also be configured can be applied to specific numbers, users, groups of users or indeed the whole company. This allows administrators to restrict dialled destinations – for example premium rate, international calls and so on. By default no barring is applied to any user.
- multiple geographic numbers | companies can decide to obtain multiple geographic numbers to allow them to select appropriate numbers and area codes relevant to their business. (For example a business in Birmingham may wish to advertise a Coventry, Solihull and Wolverhampton area code in different publications). Multiple geographic numbers can be delivered to the same user or group of users.
- company main number | this feature allows a company to define a specific main number which can be used in advertising literature and on signage for example, this number can then be directed to ring on a specific users phone, or if required several users in a multi user hunt group. Company numbers are not connected to specific users directly.
- auto attendant | the auto attendant feature provides small businesses with an automated secretary style of service, where all inbound calls are automatically answered by a pre-recorded message, (which you create), allowing callers to select from any of one of up to nine onward routing selections, (ie "Welcome to A.N.Other Ltd, to speak to sales press 1, for support press 2, to leave a message press 3…"). Auto attendant can only exist on company level numbers and by default is not enabled unless requested.
- multi user hunt group | this is a group of users who can all be reached on a single contact number, directly dialled, for example a sales or support team. By default all multi user hunt groups will be configured to ring all users at the same time, called simultaneous mode, but once the system is installed administrators can select sequential, circular or most idle ringing patterns whichever suits best. Up to 20 users can be in a multi user hunt group.
- music on hold | all callers who are placed on hold, or are held in a queue will hear music instead of silence or a tone.
* please note features may be subject to change by Vodafone
