one net
- one net | for more than 10 employees
- one net express | for less than 10 employees
- how it works
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one net | one net express | how it works | savings | case studies | your questions and answers
one net express | for less than 10 employees | user features
- mobile and geographic phone number | each user will have a single mobile device, which will have both a mobile and a geographic (landline) phone number, allowing users to decide which number to publish to customers and advertise, whilst never missing a call. (ie 07775 112XXX and 016XX 4455XX will be paired). Users can select to retain existing numbers, fixed or mobile, or order new numbers if required and can also request the desired area code.
- call forward | users can configure call forwarding rules to ensure calls are treated correctly when they are not available, busy or not reachable and also to apply different treatment to specific numbers, or at different times of the day (ie users can define that during office hours calls the geographic number are connected, but outside of hours are diverted straight to voicemail).
- caller line identity | users can control whether to display their fixed or mobile number to people they call, settings can be applied to all calls, or adjusted on a per call basis. By default all users will display the geographic number.
- call waiting | call waiting indication is activated by default so that users can choose to move between calls ensuring that important calls are not diverted straight to voicemail.
- call transfer | call transfer allows users to transfer calls to someone else, as in traditional PBX systems. This features is highly dependant on the mobile phone handset available, for example many Nokia's support this feature in the device menus, other devices require a specific sequence of digits to be entered, and some such as the iPhone cannot support the feature at all.
- call hold | the hold feature can be supported by all mobile phones. This feature is also required to instigate call transfer and personal conferences.
- conference call | all mobile phones allow an ad hoc personal conference to be created with three parties connected together on a single call.
- single voicemail box | calls which are made to either the geographic or mobile number will be stored in a single common voicemail box, allowing for easy retrieval.
- do not disturb | do not disturb can be triggered on a user device in the same way as a legacy PBX system, to prevent all calls from being delivered to the device for example during a meeting.
* please note features may be subject to change by Vodafone
